285: Unlock the Power of Partnerships, with Cargo Chief and Hubtek
Chris Arredondo, Co-founder of Cargo Chief, and Andrew Gulovsen, Chief Marketing Officer at Hubtek, share their expertise on leveraging technology in logistics. Chris explains how Cargo Chief's C4 software provides real-time pricing and digital freight matching to solve issues of capacity and market volatility. Andrew details Hubtek's three-pronged approach to workforce optimization, which includes automation software like their TABi solution, strategic coaching, and near-shore talent. Together, they advocate for a partnership-driven, customer-centric model to improve efficiency and drive growth in the supply chain industry.
Today I’m joined by Cargo Chief and Hubtek, not one but two leading technology companies, working in the transportation space, who often partner together to provide the best results for their customers.
Cargo Chief enables 3PLs and freight brokers to expand their carrier network, gain visibility into real-time pricing, and streamline their processes. And Hubtek is a tech-enabled talent and automation solutions provider for transportation companies across North America.
Today Chris Arredondo, Co-Founder and VP of Customer Success at Cargo Chief, and Andrew Gulovsen, Chief Marketing Officer, at Hubtek, join me to chat all about their respective companies: what they do; how real-time data is helping to drive down costs; why you need to put a focus on collaboration and strategic partnerships; and the importance of customer success.
A introduction to Chris, Cargo Chief and how they help their customers.
An introduction to Andrew, Hubtek and how they help their customers.
An overview of Cargo Chief and Hubtek’s partnership: how they came to work together, how they team up for their shared customers and a closer look at the type of customer who would work with them both.
Chris and Andrew reflect on the landscape of the logistics industry right now and some of the challenges, from both Cargo Chief and Hubtek’s perspectives.
A closer look at cost, the challenges of the rising costs involved in booking freight, and how Cargo Chief’s real-time pricing data can help protect margins and profits for customers.
Andrew explains how time and cost ties into automation, Hubtek’s TABi solution, and the impact automating key communications can have on things like staff wellbeing and satisfaction.
How better data and increased automation and efficiencies can help to increase carrier engagement, and why better carrier partnerships are so important.
Chris and Andrew discuss the importance of customer success, why the industry needs to embrace that mindset and why customer success is at the heart of the Cargo Chief and Hubtek partnership.
A closer look at integration and onboarding with Cargo Chief and Hubtek.
Chris and Andrew each give a taste of how they work with customers, and the potential impact or ROI they could achieve by working with Cargo Chief and Hubtek.
The future for Cargo Chief and Hubtek, and their ongoing partnership.
Resources & Links Mentioned
- Head over to Cargo Chief’s website now to find out more and discover how they could help you too. You can also connect with Cargo Chief and keep up to date with the latest over on LinkedIn, Twitter or Facebook, or you can connect with Chris on LinkedIn.
- Head over to Hubtek’s website now to find out more and discover how they could help you too. You can also connect with Hubtek and keep up to date with the latest over on LinkedIn, Instagram, Facebook or YouTube, or you can connect with Andrew on LinkedIn.
- If you enjoyed this episode, why not check out episode 217: Transform collaboration between buyers and suppliers, with SourceDay, or read our blog How Collaboration and Technology Creates Efficiency for SMB’s.
- Check out our other podcasts HERE.
