463: Simplify Your Last Mile with Technology That Delivers, with CXT Software
Phillip Lechter, VP of Growth at CXT Software, is an accomplished sales leader and business coach. He details CXT's 25-year journey, transitioning from on-premise to flexible, cloud-based last-mile solutions. Lechter emphasizes that their technology is highly configurable to support diverse client workflows, from small startups to large enterprises. He passionately advocates for a people-first culture and a true partnership model, believing that empowering clients with tools for visibility and efficiency is the key to mutual success in the competitive logistics industry.
Today I’m joined by CXT Software, a company that isn’t just building software – they’re building a community dedicated to excellence and growth
CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America. Founded over 25 years ago, CXT are on a mission to help logistics providers streamline operations, enhance efficiency, and deliver superior service.
Today Phillip Lechter, VP Of Growth at CXT Software, joins me to talk all about CXT Software and what they do; the biggest challenges and opportunities in last mile right now; building a people-first culture; and how their combination of technology and talent is helping customers grow, compete, and thrive.
Guest Bio:
Phillip S. Lechter is an accomplished sales leader, entrepreneur, and business coach known for his commitment to family values. Currently the Vice President of Growth at CXT Software, Phillip has led impactful revenue and growth initiatives, showcasing the transformative role of technology in business. His career includes merging LCC with The Sales BOSS, a firm focused on coaching and training sales teams in sectors such as SaaS and manufacturing. Additionally, Phillip has a background in financial literacy initiatives, co-founding Pay Your Family First and creating the award-winning ThriveTime for Teens board game. Previously, Phillip served as Chief Communications Officer at the Rich Dad Company, where he oversaw operations and training coaches. He also founded the Teacher A+ Home Buying Program as CEO of Community First Financial to help teachers secure homes, furthering his commitment to community development. An international speaker, he has shared insights with organizations like Boeing and the Federal Reserve on topics such as technology in business and sales strategies. Phillip lives in Phoenix, AZ, with his wife.
How CXT innovated over the past 25 years to meet the changing needs of an evolving logistics landscape.
Where CXT is now, what they do, and how they help their customers.
The ideal client for CXT.
From the uniqueness of workflows to real-time visibility, some of the biggest challenges in the industry right now, as last mile strives to catch up with changing consumer expectations.
How CXT’s white-labeled portal empowers clients with the tools they need, without a big costly investment, and how that ultimately drives customer loyalty and boosts satisfaction.
How CXT’s shipment management technology supports operations teams across a range of functions, and a closer look at the user interface.
The importance of driver management, and how CXT’s app integrates with operational and client functions to tackle challenges, and drive efficiency, accountability and customer service.
Some of the key opportunities and growth areas CXT are supporting their customers with.
A case study showing how CXT helped a long-standing client enter the medical space and demonstrate a significant efficiency metric, and the importance of partnerships.
Why CXT consciously built a people-first culture, and what we can expect from them in 2025. “This business is a people business… We use software as a way to make efficiencies, but it’s still somebody delivering to somebody else!”
Resources & Links Mentioned
- Head over to CXT Software’s website now to find out more and discover how they could help you too. You can also connect with CXT and keep up to date with the latest over on LinkedIn, Facebook, X (Twitter), Instagram or YouTube, or you can connect with Phillip on LinkedIn.
- If you enjoyed this episode and want to hear more about last mile, check out 365: Delivering the Amazon effect: how to increase your last mile delivery efficiency by 30%, 348: How COVID Changed Last Mile Delivery Forever, with SEKO or 393: Get 100% Visibility Over Your Final Mile, with OneRail.
- Check out our other podcasts HERE.
