312: Make Logistics Simple and Sustainable, with GoBolt
Mark Ang is the co-founder of GoBolt, a logistics company he started as a consumer storage side hustle before pivoting to B2B fulfillment. He shares the journey of scaling the company from a small venture into a major logistics partner for enterprise brands, emphasizing the importance of technology in creating a seamless customer experience. Mark is passionate about making logistics sustainable, advocating for direct carbon reduction through an electric vehicle fleet rather than relying solely on carbon offsets. He believes that a reliable logistics partner is crucial for a brand's success, as it is often the only physical touchpoint with the end customer.
Today I’m joined by GoBolt, a fast-growing tech-enabled, sustainably-focused logistics provider for local e-commerce shops as well as national brands.
GoBolt provides a technology-driven, customer-centric and sustainable approach to fulfillment, including reliable warehousing, pick and pack, shipping, and last-mile delivery. By operating as an extension of their customer’s team, they are able to deliver best-in-class services every step of the way, ensuring faster, more cost-effective, and complete customer deliveries.
Today Mark Ang, Co-founder and CEO at GoBolt, joins me to chat all about the company and what they do; bringing sustainability to an industry notorious for its heavy impact on the environment; its recent Series B funding success; why logistics is broken; and their goal to reach carbon-negative deliveries by the end of 2023.
How GoBolt began as a different kind of business and evolved based on customer demands and market needs.
An overview of GoBolt – what they do and how they help their customers.
What GoBolt means when they say “we are the only thing between you and your customers” – and why that interface is so important.
A closer look at the technology that sits behind GoBolt, and what it does.
The areas across North America and Canada in which GoBolt operate, and what differentiates them from their competitors.
How GoBolt supports reverse logistics, and facilitates different product outcomes, from donation to refurbishment for resale and recycling.
What onboarding and integration look like with GoBolt.
The ideal client for GoBolt.
GoBolt’s commitment to sustainability, and why carbon offset isn’t the answer.
A case study showing how GoBolt helped a client to vastly increase customer satisfaction in last mile logistics, leading them to further leverage GoBolt’s skillsets across many other areas, from fulfillment to mid-mile.
The future for GoBolt.
Resources & Links Mentioned
- Head over to GoBolt’s website now to find out more and discover how they could help you too. You can also connect with GoBolt and keep up to date with the latest over on LinkedIn, Facebook, Twitter, or Instagram, or you can connect with Mark on LinkedIn.
- This episode was filmed at Home Delivery world. If you enjoyed it, and want to explore some of the other great content filmed at the event, why not check out episodes:
- 308: Stabilizing Safety in the Workplace, with Ideal Warehouse Innovations
- 306: Create Long-Standing Opportunities and Reduce Costs, With DM Delivers
- 304: Discover Success at the Intersection of Logistics and Technology, with Flexe
- 299: Modernize Your Ecommerce Supply Chain, with Shipium
- 297: Make Smarter Packing Decisions, with Paccurate
- 296: Take Control of Managing Your Demand Chain, with SEKO
- 294: Optimize Warehouse Productivity, with Locus Robotics
- 289: Achieve Control, Capacity and Care, with Estes Forwarding Worldwide.
- Check out our other podcasts HERE.
