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465: Your Fulfillment Transformation Starts Now, with TGW Logistics

465: Your Fulfillment Transformation Starts Now, with TGW Logistics

Apr 28, 2025

Dexter Weber is a Business Development Manager at TGW Logistics with a decade of experience in the technology sector, focusing on consumer goods and industrial equipment. He provides a comprehensive overview of TGW's journey from a small Austrian shop to a foundation-owned global leader in warehouse automation. Weber details the current challenges in logistics, such as labor shortages and the demand for rapid fulfillment, and explains how automation technologies like robotics and ASRS offer powerful solutions. He emphasizes TGW's philosophy of building long-term, collaborative partnerships, supported by lifetime services to ensure clients achieve sustained success and a strong ROI.

465: Your Fulfillment Transformation Starts Now, with TGW Logistics

Today I’m joined by TGW Logistics, a company that combines cutting-edge technology, strong partnerships, and deep expertise to help businesses turn big ideas into reality.

TGW Logistics is a global leader in warehouse automation and warehouse logistics. With over 50 years of experience, they design, manufacture, implement and maintain trusted end-to-end solutions, which enable their customers to run their distribution network at the highest levels of productivity.

Today Dexter Weber, Business Development Manager at TGW Logistics, will be talking all about TGW Logistics and what they do; the landscape of warehouse logistics and the trends, challenges, and opportunities to look out for; building strategic partnerships that provide continuous value for customers; and why TGW are unveiling a brand new look for a brand new era.

Guest Bio:

Dexter Weber is a highly experienced Business Development Manager at TGW Logistics, a leading systems integrator of automated warehouse solutions. For nearly 10 years, he has worked in the innovative technologies sector. With a keen focus on the consumer goods, electronics, and industrial equipment industries, he understands current challenges companies are facing with their supply chain and their desire to find lasting solutions to unlock year-round success.

05:31

TGW’s 50+ year journey from small fitters shop in Austria to global manufacturing leader.

Part of our journey was becoming a foundation-owned company… We reinvest our profits into our solutions and capabilities, and to charity. We’re not chasing goals and pleasing shareholders – we’re focused on that long-term vision.
09:07

Where TGW are now, their vision for the future, and a why they’re unveiling a new brand for a new era.

12:21

The ideal client for TGW Logistics.

What we’re really looking for is someone that wants to build a true partnership. We need to be an extension of their team and share a vision to really accomplish the goals they want to achieve. Being collaborative makes sure we’re both successful.” “Building relationships and trust is the foundation of any good, solid business project.
15:03

The landscape of warehouse logistics and, from service level agreements and inventory to skill shortages and temperature control, the biggest challenges in the industry right now.

19:56

From improving fulfilment speeds to facilitating more frequent small shipments from stores, the biggest opportunities in warehouse logistics and ecommerce, and why automation is increasingly important in helping organizations pursue those opportunities.

Automation, at its core, is all about process improvement. The goal is to eliminate multiple non-value-add manual touches, boosting speeds… You can take manual efforts, that may take hours or days, to pick orders – and move it up to minutes.
23:44

Robotics, conveyor, automatic storage and retrieval systems – the different types of automation TGW uses within their solutions.

25:19

How TGW work with customers to understand their challenges and develop customized solutions, using their warehouse automation technologies, to help customers achieve smarter, more efficient intralogistics.

We have experts in different areas, so we can understand the industries a lot better: what do their typical supply chain setups look like? What are some common challenges?… Then we look at each process in the warehouse, from receiving to outbound.
29:24

The warehouse management software that sits behind TGW’s products, and how that tech pulls everything together.

The WMS is the backbone of your warehouse operations.
31:18

How TGW support both equipment and software with their range of lifetime services, and how they build strategic bonds with customers to empower them to meet their short-term goals as well as plan and prepare for long-term success.

35:28

A case study showing how TGW helped a key client tackle big issues to create a network of 650,000 storage locations, managing 125,000 SKUs, with the ability to handle more than 300,000 order lines per day during peak season, ultimately helping them to achieve the best cost per unit in their entire network.

40:09

From mobile and palletizing robotics to robotic picking, the trends and technologies shaping the future of the warehouse logistics sector.  

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