John Delligatti of SDI talks about data challenges, digital transformation, understanding KPIs and why SDI created its ZEUS Supply Chain Analytics Guidebook.

391: Gain Supreme Power Over Your Supply Chain, With SDI

Today I’m joined by SDI, a digital supply chain brand whose people, processes, and technology have enabled the world’s most efficient supply chains for over 50 years.

SDI is the supply chain solutions and services company that specializes in helping large, multi-site facilities and plant maintenance leaders reduce costs and risks while driving overall performance results and outcomes.

Today John Delligatti, Director of Digital Supply Chain Transformation at SDI, joins me to talk all about SDI’s purpose-built ZEUS technology. We’re going to dive into the current challenges with data, and why we’re making such slow progress; the importance of understanding KPIs and how to choose the right metrics; the knowledge gap in digital transformation; and why SDI created its ZEUS Supply Chain Analytics Guidebook—an invaluable resource designed to empower teams with the insights they need to elevate operations and drive unparalleled success.

Guest Bio:

As the Director of Digital Supply Chain Transformation at SDI, a pioneer in MRO and facilities maintenance solutions, John Delligatti stands at the forefront of driving digital innovation in supply chain management. With over a decade of industry experience, John’s expertise is underscored by his dedication to reshaping how organizations perceive and manage their operations. Recognized for his transformative leadership, John boasts accolades like the three-time Qlik Luminary (2021, 2022 & 2023), UiPath MVP 2022, and the MDM Future Leaders Award in 2021. These honors reflect his significant achievements and his forward-thinking approach in steering digital transformation initiatives. In addition to his leadership at SDI, John is an esteemed member of the ConnexFM Technology Council, further testifying to his influence and commitment to driving technological advancements in facility management and beyond. Guiding data strategy at SDI, John ensures that data and resources are meticulously harnessed to facilitate intelligent decision-making. His efforts focus on aligning processes with client and corporate objectives, resulting in unparalleled value and efficiency for stakeholders. As the leader of SDI’s Citizen Developer program, John empowers team members to harness robotic process automation (RPA). His unwavering commitment to fostering a culture of data literacy and championing RPA adoption is evident throughout his endeavors. Outside of his professional realm, John’s innovative spirit finds another avenue in the Draft God Fantasy Football ZEUS App, a testament to his blend of analytical prowess and passion. John Delligatti’s unique combination of innovation, dedication, and expertise makes him an invaluable asset to SDI and a trailblazer in the world of digital supply chain transformation.




[08.10] An introduction to John, his role at SDI, and a reminder of what SDI does and how they help their customers.

“I enjoy the way data helps put together a puzzle – we don’t know what the picture is supposed to look like, but we have all of these elements that help us put it together.”

[10.04] Some of the main challenges in supply chain data and why, as an industry, we may be making more progress than we think.

“Is it that we’re not progressing, or is that we’re moving the goalposts?… I do think that all companies have improved in their digital maturity… but we’re still talking about it because it continues to evolve.”

[15.14] An overview of SDI’s Zeus technology, how it tackles some of the industry’s key challenges to give organizations power over their supply chains, and what makes it so different from other technologies.

“It’s purpose-built for the supply chain problems that the industries we deal with encounter – the pricing, the lead-times, the operations, the inventory… and there’s software out there that can do those individual things… but it’s the ability to see all of those levers in one view, it’s all-seeing and all-knowing.”

[18.37] Why SDI created the ZEUS Supply Chain Analytics Guidebook.

“In our workforce, more and more people are being asked to work with large amounts of data, interpret it, and act upon it – but they’re not necessarily trained to.”

[25.38] Why the ZEUS Supply Chain Analytics Guidebook is for all supply chainers, not just data analysts.

[26.44] How a site manager should use the ZEUS Supply Chain Analytics Guidebook to enhance their job function and utilize the insights inside.

[30.04] The importance of determining and setting relevant and meaningful KPIs, and how the ZEUS Supply Chain Analytics Guidebook can help organizations on that journey.

[36.02] How the ZEUS Supply Chain Analytics Guidebook can help organizations understand what’s important and act on those priorities.

[38.53] The problem with digital transformation, and how resources like the ZEUS Supply Chain Analytics Guidebook can help to bridge the gap, lay the groundwork for success, and equip businesses with knowledge they can understand and action.

“It’s this word ‘transformation.’ What people need to realize is that it’s iterative improvement. If I can make a process 70% better today, isn’t that better than doing nothing because I can’t make it perfect?”

[44.41] How a procurement professional could use the ZEUS Supply Chain Analytics Guidebook to help train staff and reference best practices.

[46.26] The future for SDI.




Head over to SDI’s website now to find out more and discover how they could help you too. You can also connect with SDI and keep up to date with the latest over on LinkedIn, YouTube or X (Twitter) or you can connect with John on LinkedIn.

If you want to hear more from SDI, check out 378: Achieve 360° Supply Chain Visibility for Greater Control and Optimization, with SDI. And don’t forget to grab your free copy of the ZEUS Supply Chain Analytics Guidebook now.

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