Cris Ferregur talks about SDI; predicting demand in an unpredictable world; the power of data; & finding the balance between new technologies & legacy systems.

378: Achieve 360° Supply Chain Visibility for Greater Control and Optimization, with SDI

Today I’m joined by SDI, a digital supply chain brand whose people, processes, and technology have enabled the world’s most efficient supply chains for over 50 years.

SDI is the supply chain solutions and services company that specializes in helping large, multi-site facilities and plant maintenance leaders reduce costs and risks while driving overall performance results and outcomes.

Today Cris Ferregur, Vice President of Business Development at SDI, joins me to talk all about SDI and what they do; predicting demand in an unpredictable world; harnessing the power of data to de-risk supply chains; and bridging gaps to find the balance between new technologies and legacy systems.


Guest Bio:

Cris Ferregur, Vice President of Business Development at SDI, champions the needs of facilities management, plant maintenance, and procurement professionals, delivering significant year-over-year cost savings and improved ROI. His innovative service model has transformed how SDI clients approach their facilities management spares and maintenance, repair, and operations (MRO), aligning these aspects with their broader operational goals and business objectives. Bringing a wealth of knowledge and experience in diverse industrial markets, Cris has worked with a broad range of supply chain and manufacturing processes for abrasives, cutting tools, and general industrial MRO products. His prior engagements include Pemcor Packaging, TMI Integrated Services, and Saint Gobain Abrasives. His 13-year tenure as an International Division General Manager at SDI and 7 years as a Country Manager at Saint-Gobain Abrasives in Mexico underscores his remarkable ability to thrive in multi-cultural business environments. These experiences provided Cris with a unique perspective on operational efficiency and strategic planning in international business settings. Cris has a successful history working in different types of company structures – public, family, and private equity ownership. His ability to consistently achieve high levels in both organizational and individual goals, regardless of the setting, is a testament to his adaptive and dynamic leadership style. His education in Materials Science Engineering from Rutgers University bolsters his hands-on experience, contributing to his comprehensive understanding of the industrial distribution, manufacturing, logistics, and supply chain industries. With his demonstrated results in Management, Operations Management, Sales, Human Resources, Business Development, and Strategic Planning, Cris is a compelling speaker. Regardless of the event or platform, attendees can anticipate insights and perspectives that are truly enriching and uniquely practical.




[06.05] An introduction to Chris, and his journey with SDI.

[06.40] A closer look at current supply chain challenges, and what SDI are seeing with their clients.

“Not having that visibility is a real challenge for organizations… getting the parts they need at the right time… and the ongoing labor issues.”

[07.41] Common data challenges, and the importance of good data in telling an organization’s ‘story’ in their supply chain.

“It all starts with the data, because that’s what tells the story. So if you don’t have clean, detailed reliable data, how can you build that story?… You need to understand where you’ve been and where you want to go.”

[09.48] An overview of SDI – what they do and how they help their customers.

[14.04] The ideal client for SDI.

“We have clients in all kinds of industries, but one thing that cuts across them is that our clients are typically focused on reliability of their assets.”

[15.29] How the landscape of just-in-time, just-in-case, and inventory management changed, from pre to post-pandemic; predicting demand in an unpredictable world; and how SDI’s Zeus software is helping clients move from a reactive to a proactive approach when it comes to FM and MRO supply chain.

[19.30] SDI’s advanced data analytics, and how they are driving actionable insights and visibility for customers, in order to de-risk supply chains and make big cost savings.

“There’s freight savings, consolidation savings – now you’re able to leverage that spend.”

[23.05] A closer look at SDI’s risk assessment service, and how organizations can use those learnings to transform their supply chains.

“We generate a current state analysis – we identify the opportunities for savings and improvements, and map out the steps forward.”

[26.06] A case study showing how SDI helped their client, one of the world’s largest retailers, to improve visibility and efficiency, maximize project completion, and save time and cost, with the implementation of an integrated mobile platform.

[31.52] The importance of taking a ‘progress over perfection’ approach, and how organizations can find the balance between new technologies with legacy systems.

“It’s important to start somewhere. You don’t want to admire the problem forever, it won’t get any better! … Start with the data – clean it, normalize it and tie it to assets, and then start building an actionable database before you start taking more aggressive steps.”

[34.28] What onboarding and integration looks like with SDI.

“We look to augment and enhance – it’s a real partnership.”

[37.06] The future for SDI.




Head over to SDI’s website now to find out more and discover how they could help you too. You can also connect with SDI and keep up to date with the latest over on LinkedIn, YouTube or X (Twitter) or you can connect with Cris on LinkedIn.

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