249: Making Deliveries Better For Everyone, with FarEye
Today I’m joined by FarEye, a cutting-edge logistics tech company that is on a mission to make logistics across the world more efficient, predictive and organized, through the use of new technology.
FarEye’s Intelligent Delivery Management Platform is making the delivery experience better for everyone, and enabling enterprises to deliver at reduced cost with a superior customer experience. Founded in 2013, the platform leverages millions of data points to predict the shipment journey and improve the delivery experience for hundreds of businesses in over 30 countries worldwide.
Today Kushal Nahata, Co-founder and CEO at FarEye, joins me to chat all about the company: what they do, the challenges of last-mile delivery, reducing your carbon footprint while cutting costs, and why, in the e-commerce industry, experience is the new loyalty.
Kushal’s journey from engineering to transportation; and how, and why, he came to co-found FarEye.
An overview of FarEye – what they do, and how they help their customers.
The four main challenges in last-mile delivery and customer expectation today, and how the FarEye team got hands-on, with drivers and dispatchers, to understand these pain points from the inside.
An overview of FarEye’s Intelligent Delivery Orchestration, Intelligent Delivery Visibility and Intelligent Customer Experience products, and their benefits.
A closer look at the FarEye platform, and the increasingly important role of low-code development, particularly in the ever-changing world of logistics.
FarEye’s plug and play implementation and integration process.
The importance of sustainability, and why it can lead to greater profitability.
FarEye’s ethos of collaboration, and mission to make life better for everyone.
The ideal customer for FarEye.
A case study detailing how FarEye was able to help a key customer, a major pizza delivery service, vastly reduce delivery time and cost, as well as greatly improve its delivery NPS.
The future for FarEye, and for the logistics industry over the coming years.
