555: How To Build A Technology Partnership That Drives Results, with Samsara Customer XPO
Tony Graham is the President of the West Division at XPO, where he has built a career of nearly 30 years since joining in 1997. His extensive responsibilities include overseeing operations from Chicago to the West Coast, as well as the company's safety, security, and Mexico operations. Graham champions technology as a core part of XPO's DNA, balancing the development of proprietary systems with strategic partnerships like the one with Samsara. He provides insights into using AI for real-time feedback on the docks and advocates for a driver-centric approach to change management for successful technology implementation.
Today I’m joined by Samsara, a company that is on a mission to improve the safety, efficiency, and sustainability of the operations that power the global economy.
Samsara is the pioneer of the Connected Operations® Platform, which enables organizations that depend on physical operations to harness IoT data to develop actionable insights and improve their operations.
Today Tony Graham, President of the West Division at XPO, joins me to talk all about the power of partnership. We’ll be exploring how XPO has evolved, why an investment in new technology became critical, and how they chose Samsara. We’ll be taking a closer look at how XPO leverage AI, its impact, and the importance of gaining strong buy-in. And, we’ll be sharing the results you could achieve by finding the perfect partner.
Guest bio:
Tony Graham leads operations for the West Division of XPO. Tony began his career with the company in 1997 as a service center manager. He was appointed as a national account executive in 2000, and was promoted to director of sales in 2006. In 2012, Tony assumed the role of director of pricing for operations, where he oversaw revenue and profit management, contract review and negotiation and account strategy. In 2015, Tony became region vice president, and in 2018 he was promoted to senior vice president, revenue management. He took the position of president of the West Division in 2021. Tony studied psychology at the University of Illinois Urbana-Champaign.
An introduction to Tony and his nearly 30-year career journey at XPO.
An overview of XPO, what they do, and how they help their customers.
Re-investing in LTL – how XPO has evolved over the past few years.
The importance of technology at XPO, and why they’re committed to investing in proprietary systems.
From dock operations to immediate employee feedback, how AI is driving results for XPO.
How XPO determined they needed a partner, and why they chose Samsara.
Tony’s advice for other businesses looking to find the right match.
From in-cab cameras to digitizing maintenance, how XPO leverage Samsara solutions to tackle challenges and drive value.
How XPO navigate change management and effectively roll out technology to frontline employees and gain buy-in, particularly from drivers.
How technology will make an impact at XPO over the next five years.
Resources & Links Mentioned
- Head over to Samsara’s website now to find out more and discover how they could help you too. You can also connect with Samsara and keep up to date with the latest over on LinkedIn, Instagram, YouTube, Facebook and X (Twitter), or you can connect with Tony on LinkedIn.
- If you enjoyed this episode and want to hear more from Samsara, check out:
- 552: Expand Your Visibility and Achieve Asset Tracking at Scale, with Samsara
- 529: Empower The People Who Power The World, with Samsara
- 524: Increase the Safety, Efficiency and Sustainability of Your operations, with Samsara
- Check out our other podcasts HERE.
