
301: Driving Your Parcel Performance: Contract Monitoring
Jeremy Lee is the VP of Business Solutions at Sifted. He details the development of Sifted's new Carrier Management Suite, a SaaS product designed to modernize parcel contract management by leveraging extensive data and customer feedback. Lee advocates for a proactive mindset, arguing that automated monitoring of contract terms, discount tiers, and expiring surcharges prevents costly surprises and gives shippers a competitive edge. He shares a case study where the tool identified a routing error that was costing a client tens of thousands of dollars per week, demonstrating the significant ROI of data-driven contract oversight.

You asked, and we are delivering – with another brand new mini-series, featuring the logistics expert, tech innovator and firm Let’s Talk Supply Chain favorite… Sifted!
We wrapped up our “Tomorrow’s Insights Delivered Today” mini-series with Sifted back in September and it was a real success. I got to talk to some new faces, and old friends, and start to really get under the skin of who Sifted is and what they do.
So, over the course of our new “Driving Your Parcel Performance” series, we’re going to dive even deeper. This time, we’ll be putting the spotlight on their Carrier Management Suite and taking a closer look at how it can help you to take a proactive approach to contract management, from ensuring compliance and negotiating rates, to controlling spend and improving relationships.
Today in Episode 1, Contract Monitoring, I’m joined by Jeremy Lee, VP of Business Solutions, at Sifted, to take a closer look at Sifted’s contract monitoring solution: how it works; avoiding surprise costs; switching from a reactive to a proactive approach; and exactly how Sifted are helping to drive success for shippers.
An introduction to Sifted’s brand new product, their carrier management suite.
A closer look at the development of the suite – why it was a product Sifted was keen to build, what it’s designed to do and the feedback from customers so far.
An overview of Sifted’s contract monitoring solution, part of the carrier management suite.
Some of the key challenges when it comes to contract monitoring, what Sifted have seen with their clients, and the impacts of those challenges industry-wide.
Exactly how the contract monitoring functionality, within the Sifted carrier management suite, helps to tackle those specific challenges.
A deeper dive into exactly what customers can do with Sifted’s contract monitoring tool, including alerts before tier or price changes and modeling spend.
The positive business impact of shifting your mindset from reactive to proactive, with the help of a tool like Sifted’s carrier management suite.
The top and bottom line benefits, to shippers, carriers and industry-wide, that come about when businesses start to optimize their contract monitoring, take a proactive approach and feel empowered to make data-driven decisions.
A taste of how the different solutions within Sifted’s Carrier Management Suite work together to create a holistic, bigger picture and ultimately set clients up for success.
The ideal client for Sifted’s contract monitoring solution.
A case study showing how Sifted’s contract monitoring solution helped a parent company to identify an issue with a sub-brand that was not using preferred shipping rules, ultimately saving the business money, providing transparency and allowing the client to optimize their operations.
Jeremy’s final words.
Resources & Links Mentioned
- Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Jeremy on LinkedIn.
- If you enjoyed the show, why not check out our first mini-series in collaboration with Sifted. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modeling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.
- Check out our other podcasts HERE.
