520: Enter the New Era of Supply Chain Management, with Infios
Beth Hendriks is the Chief Technology Officer at Infios, with over 30 years of experience in technology leadership. She holds a degree in computer science and earned her MBA while working full-time and raising six children. Hendriks credits motherhood with teaching her invaluable skills in balancing challenges, prioritizing tasks, and maintaining peace amidst chaos. She is passionate about mentoring others and applying her extensive experience to solve complex supply chain problems through technology.
Today I’m joined by Infios, a company with over 5,000 customers operating in over 70 countries and supported by over 2,300 employees that is committed to meeting you where you are to create the future you need.
Born from the combined strengths of Körber Supply Chain Software and MercuryGate, Infios make the best in supply chain execution accessible to every company. With a portfolio of adaptable solutions, they empower businesses to simplify operations, optimize efficiency and drive measurable impact.
Today Beth Hendriks, Chief Technology Officer, joins me to talk all about Infios and what they do; making an impact with intelligent supply chain execution; moving AI from hype to outcomes; and why Infios believe that the future can be better if we make supply chains better.
Guest Bio:
As Chief Technology Officer, Beth brings a powerful blend of technical expertise and strategic vision to Infios, driving the company’s research and development initiatives to deliver adaptable solutions that customers love. She is instrumental in shaping the company’s technological advancement in the supply chain execution software market, leveraging her extensive experience in managing globally distributed software and infrastructure organizations. Beth has a rich background in technology leadership, having served as Chief Technology Officer at SciQuest/JAGGAER, where she led technology strategy and product development initiatives. She joined Infios in 2024 through the acquisition of MercuryGate, bringing over three decades of experience in accelerating R&D and delivering product roadmaps with a customer-centric focus. Her work has been recognized with several awards, including the 2021 and 2025 Women In Supply Chain™ awards and the 2016 Supply and Demand Chain Executives’ Pros to Know award. Beth holds an MBA from Jones International University and a Bachelor of Science from McNeese State University.
An overview of Beth’s 30-plus year career and how she learned to balance it with motherhood.
An overview of Infios and what they do, and what their recent mergers and acquisitions mean for their customers.
The ideal customer for Infios.
From poor visibility and slow decision-making to an inability to coordinate across channels, the common challenges Infios customers experience, and how Infios help to solve them by delivering tighter control over planning and execution through unification.
What ‘intelligent supply chain execution’ means, the benefits, and the impact it’s driving for Infios customers.
How Infios’ modular technology helps tackle historical tech stack issues and support quicker testing, flexibility, and transformation.
Beth’s perspective on AI in the current market, the gap between hype and reality, and how Infios is driving AI with purpose.
A case study exploring how Infios helped a customer struggling with slow order-to-ship cycles and low inventory visibility by implementing an integrated stack that resulted in 70% fewer back orders, a 20% increase in customer satisfaction and improved delivery accuracy as well as lowered inventory costs.
Why Infios believe that the future can be better if we make supply chains better, and their vision for moving toward it.
What 2026 is going to bring for the industry, and for Infios. “2026 is going to be a year of practical AI adoption, tighter integration and smarter execution.”
