Today I’m joined by industry-leading cloud solution SPS Commerce. SPS has been connecting businesses for over 20 years, empowering data collaboration in the retail supply chain with an expert team, proven processes, and industry-leading technology.
SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. They support data-driven partnerships with innovative cloud technology, customer-obsessed service, and accessible experts so their customers can focus on what they do best.
Today Tony Thrasher, Senior Director of Product Management at SPS Commerce, will be telling me all about SPS and what they do; the landscape of retail supply chain; the power of collaboration; and the importance of meeting consumers where they want to buy.
Guest bio:
Tony is a Senior Director of Product Management at SPS Commerce, the largest retail cloud solution for exchanging product, inventory, order, shipment, and sales data between all members of the retail supply chain. With over a decade of experience in the retail supply chain, Tony specializes in delivering solutions for 3rd Party warehousing providers (3PLs) looking to connect and automate with their customers across all sales channels and all fulfillment models.
IN THIS EPISODE WE DISCUSS:
[06.11] An introduction to SPS Commerce, and why collaboration has been key to their vision and sustained success.
“When we describe what we do, we lead with collaboration.”
[09.08] The changing landscape of the retail supply chain, and the current challenges and trends of a post-pandemic environment.
“The pandemic accelerated the path that everyone was already on… but folks are still catching up on what that means to their businesses.”
[11.38] A closer look SPS – what they do, how they help their customers, and how they facilitate effective working relationships between retail organizations.
“We’re going to make sure you understand everything, and that you’re trading with your partner in the way they want to be traded with, so you can focus on getting the next big order.”
[14.20] The ideal client for SPS Commerce.
[16.46] A reminder of what EDI is and the role it plays in data exchange; and how SPS makes integration and trading partnerships easy and effective.
“We’ve seen the technologies, the connectivity methods, the data formats and systems – we’ve seen all that! So what we bring consistently is that retail expertise.”
[22.25] What data and visibility mean to SPS and their customers; the importance of data normalization; and why customers that use SPS Analytics outperform industry benchmarks.
“It gets people to have the same visibility, so they can have the right conversations and make the right business decisions.”
[26.42] A case study detailing how SPS helped a key 3PL client simplify and speed up customer onboarding, with effective integration and playbooks for working with key trading partners.
[29.55] How SPS is changing the industry for the better with inclusive, two-way collaboration.
[32.51] The importance of meeting every consumer where they want to buy, and how SPS is helping customers to serve their consumers effectively down the chain.
“We want to collaborate with each other with the consumer in mind.”
[35.12] What onboarding and integration look like with SPS Commerce.
[38.10] What 3PL’s should be thinking about and investing in as the industry continues to evolve.
[41.29] The future for SPS Commerce.
RESOURCES AND LINKS MENTIONED:
Head over to SPS Commerce’s website now to find out more and discover how they could help you too. You can also connect with SPS and keep up to date with the latest over on LinkedIn, Facebook, YouTube, or X (Twitter), or you can connect with Tony on LinkedIn.
If you enjoyed this episode and want to hear more about retail, check out Unlock Retail Growth This Quarter with Multi-Carrier Tech from Shipium, 354: Stop Supply Chain Chaos and Get One Step Ahead, with Osa Commerce, or 332: Make Fulfilment Easy and Sustainable, with Renewal Logistics.
Check out our other podcasts HERE.
