544: How To Move Toward Intelligent, Connected Execution, with Infios
Scott Kramer is the VP of Product Management at Infios, bringing 35 years of supply chain experience to the role. He argues that the foundation for successful AI adoption lies in first establishing visibility and optimization, and then using AI to break down traditional operational silos. Kramer stresses the importance of starting with a clear business problem rather than the technology itself, a common reason he sees for failed AI pilots. He envisions a future of intelligent, connected execution where AI agents proactively manage disruptions, freeing up teams to focus on strategy and innovation.
Today I’m joined by Infios, a company with over 5,000 customers operating in over 70 countries and supported by over 2,300 employees that is committed to meeting you where you are to create the future you need.
Born from the combined strengths of Körber Supply Chain Software and MercuryGate, Infios make the best in supply chain execution accessible to every company. With a portfolio of adaptable solutions, they empower businesses to simplify operations, optimize efficiency and drive measurable impact.
Today Scott Kramer, Vice President of Product Management at Infios, joins me to talk all about intelligent supply chain execution. We’ll be exploring why execution has become the true source of competitive advantage, and why manual workflows are holding success back. We’ll be sharing why most supply chains are still operating reactively with limited visibility, and why technology architecture, not ambition, is the main constraint. And, why AI value depends on being embedded in connected execution.
Guest bio:
Scott Kramer is Vice President of Product Management at Infios, bringing more than 20 years of experience building and scaling SaaS and platform based solutions. With deep expertise across the full product lifecycle, from innovation to cloud transformation, he focuses on aligning advanced technology with real world business needs. In his role at Infios, Scott leads the strategy and evolution of Warehouse Management Systems and robotics enabled software, working closely with engineering, customer success, and go to market teams to deliver practical, scalable solutions aligned with industry demands. His background in supply chain planning, analytics, machine learning, and warehouse automation supports the development of resilient, intelligent platforms that integrate seamlessly across complex, distributed environments. Scott is also a frequent industry speaker, sharing insights on SaaS transformation, warehouse automation, and connected supply chain execution.
An introduction to Scott, his role at Infios, and his background.
An overview of Infios, who they are, and what they do.
The ethos that has informed Infios’s journey with AI and new technology.
Why visibility and optimization are the building blocks for AI-enhanced execution.
What Infios’s recent supply chain execution readiness report reveals about how leaders are thinking about execution and optimization, particularly around manual workflows.
The biggest issue in the market right now with AI understanding and adoption.
Where Scott sees companies on the reactive vs proactive scale right now, why mindset is still a limiting factor, and how visibility is changing.
How leaders are thinking about the future of technology.
Why many AI pilots still aren’t getting off the ground, and how we can actually create value from AI investments.
What intelligent, connected execution should actually look like.
Training AI slowly, how bias is holding us back, and discovering what’s really possible with AI.
The benefits to teams and businesses when they achieve intelligent, connected execution.
The small steps teams can take now to position for success. “Don’t think of it as an LMS problem, WMS problem or TMS problem. Ultimately, it’s a customer problem.”
Resources & Links Mentioned
- Head over to Infios’ website now to find out more and discover how they could help you too. You can also connect with Infios and keep up to date with the latest over on LinkedIn or YouTube, or you can connect with Scott on LinkedIn.
- If you enjoyed this episode and want to hear more from Infios, check out 520: Enter the New Era of Supply Chain Management, with Infios or 532: Turning Purposeful AI into Business Outcomes, with Infios.
- Check out our other podcasts HERE.
