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536: Prevent Supply Disruptions and Protect Revenue, with FourKites

536: Prevent Supply Disruptions and Protect Revenue, with FourKites

Apr 02, 2026

Stephen Dyke is the Principal Solutions Consultant Manager at FourKites, with over 25 years of experience in the global supply chain industry. He combines a background in computer science with deep operational expertise, describing himself as a passionate practitioner focused on solving complex execution challenges. Dyke advocates for moving beyond simple visibility to AI-driven supply chain orchestration to break down data silos and enable proactive decision-making. He stresses the importance of harmonizing data across the entire ecosystem to prevent disruptions and protect revenue.

536: Prevent Supply Disruptions and Protect Revenue, with FourKites

Today I’m joined by FourKites, a company that’s helping brands turn real-time visibility data into automated execution.

FourKites is the global leader in AI-driven supply chain transformation technologies, helping the world’s biggest brands and businesses turn data into action like never before.

Today Stephen Dyke, Principal Solutions Consultant Manager at FourKites, joins me to talk all about how fragmented inbound logistics quietly destroys value, and the burden of manual work. We’ll be exploring why the receiving dock is one of the most under-invested areas in supply chain, and getting logistics intelligence into the hands of the teams that need it. And we’ll be shining a light on what could happen to your business if AI gave you advance warning of supplier delays a massive three WEEKS out.

Guest bio:

Stephen is a seasoned professional with over 25 years of experience in the global supply chain industry. As a passionate practitioner, he has dedicated the majority of his career to helping customers optimize their supply chain and logistics operations through the implementation of strategic applications and solutions. His solution outcome focus has been to enable and connect end-to-end order and shipment transactional life cycles across a global network of suppliers and carriers to foster data information sharing and collaboration.

In 2007, Stephen transitioned into a pre-sales role when he joined Sterling Commerce, which was later acquired by IBM in 2010. During his tenure at IBM, he played a pivotal role in spearheading the Watson Supply Chain Visibility practice as a Technical Sales Executive. Stephen joined FourKites in 2018 and has been instrumental in aligning the needs of both prospects and customers with FourKites solutions, while teaming with Product Management on bringing new solutions to market.

03:25

An introduction to Stephen, his background combining computing and supply chain and, as a self-confessed ‘passionate practitioner,’ what he loves about supply chain.

07:05

An overview of FourKites – who they are, what they do, and how they help their customers.

Over the last five years, we’ve really become a supply chain orchestration control tower… and embedded persona-based AI agents.
10:33

Why 2026 MIT research found that fragmented inbound logistics is still wreaking havoc across organizations, what that fragmentation typically looks like, the big impacts coming from it, and what that all means for businesses.

On average, a common inbound operation can have anywhere between six and eight different internal applications that teams need to be able to plan and execute against. That’s created siloes… and fragmentation naturally spirals.
14:38

Why the transfer of data is central to the issue of fragmentation and siloes, the core business disciplines that need access to historically logistics-owned data, and how they’re actually getting it.

Data is everywhere… But it’s not distilled and harmonized into one connected language.
19:41

The type of manual work inbound teams are still doing daily, the problem with human validation, and why a shift from reactive to proactive action is critical.

22:31

From manual status updates and delay notifications to document processing, what supplier communication typically looks like and why it’s so hard.

Since EDI, every operational team has been chasing standardization, compliance and reliability. But there’s not going to be a perfect standard format, a perfect technology.
24:47

The first thing you should do if your inbound process still runs on spreadsheets and phone calls, and why transformation and innovation is more than just an operational benefit.

Qualify and quantify the level of pain, challenges and tolerance that you have across the whole execution ecosystem.” “I’ve never been around an operational team that doesn’t look for that thrill of modernizing – there’s a great mental and emotional benefit that comes from trying to drive ones destiny forward.
30:13

Why the receiving dock and yard don’t get as much attention as areas like outbound delivery, and the business cost of not looking at them equally.

33:02

The power of AI within your ecosystem, and how it can change the way teams make decisions.

When AI is placed within the broader supply chain planning and execution capability, a lot of great opportunities arise.
37:05

The key tenants of gold standard inbound logistics, and the potential benefits from achieving it.

40:27

The one thing listeners should take away from this conversation.

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