In this episode of the #LetsTalkSupplyChain Podcast, we discuss:
[03.33] An overview of Beth’s 30-plus-year career and how she learned to balance it with motherhood.
“I’m a mother of six, and that gave me a lot of skills to be effective in my everyday job… To balance challenges, to learn to prioritize, and how to have peace in the midst of chaos.”
[06.07] An overview of Infios and what they do, and what their recent #mergers and #acquisitions mean for their customers.
“Being data-driven is crucial because, as we get into things like AI, it’s only as good as the #data that feeds it.”
“For our customers, the acquisitions translate into broader functionality with less #integration complexity, so they benefit from a more connected platform that allows them to align inventory, fulfilment, and transportation decisions.”
[08.57] The ideal customer for Infios.
[11.06] From poor visibility and slow decision-making to an inability to coordinate across channels, the common challenges Infios customers experience, and how Infios helps to solve them by delivering tighter control over planning and execution through #unification.
“Customers come to Infios when their operational complexity has outgrown either their existing systems or processes and is starting to impact from a cost, service level or scalability perspective.”
“They want to run a more agile, efficient, resilient supply chain while keeping pace with ongoing disruption and growth.”
[14.00] What ‘intelligent supply chain execution’ means, the benefits, and the impact it’s driving for Infios customers.
[18.04] How Infios’ modular #technology helps tackle historical tech stack issues and support quicker testing, flexibility, and transformation.
“It ultimately results in a supply chain execution platform that evolves with the business, rather than constraining it, and it supports continuous improvement instead of periodic disruptive overhauls.”
[22.23] Beth’s perspective on AI in the current market, the gap between hype and reality, and how Infios is driving AI with purpose.
“Many organizations talk about AI in conceptual terms: ‘AI is going to help transform my supply chain’… But, in practice, common challenges like fragmented data, legacy systems, and unclear ROI means most are still in early stages of adoption.”
“Hype around AI hasn’t fully materialized into broad operational impact.”
[27.00] A case study exploring how Infios helped a customer struggling with slow order-to-ship cycles and low inventory visibility by implementing an integrated stack that resulted in 70% fewer back orders, a 20% increase in customer satisfaction, and improved delivery accuracy, as well as lowered inventory costs.
[30.42] Why Infios believes that the future can be better if we make supply chains better, and their vision for moving toward it.
“Supply chains quietly shape almost every aspect of modern life – people that aren’t familiar with it don’t even realize the impact it has.”
[34.13] What 2026 is going to bring for the industry, and for Infios.
“2026 is going to be a year of practical AI adoption, tighter integration, and smarter execution.”
Plus, Beth Hendriks tells us all about Infios: what they do; intelligent supply chain execution; moving AI from hype to outcomes; & what 2026 will bring for the industry.
➡️ So tell us in the comments below, how would better visibility and control directly change how you handle disruptions?
⮕ Follow along for more discussions in the #SupplyChainIndustry!
⮕ Want to connect with Beth Hendriks? https://www.linkedin.com/in/beth-hendriks-0010951/
⮕ For more on Infios, visit https://www.infios.com/en
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![In this episode of the #LetsTalkSupplyChain Podcast, we discuss:[04.13] An introduction to Tariq, his background, and role at AWS.“I spend my time thinking about how we move from software that explains problems to software that actually solves them at scale.”[06.18] Why #ai will replace heroics, not humans.“Supply chains are held together by caffeine, guilt, and that one person who hasn’t had a vacation since 2019. There are a lot of late nights and Slack war rooms, and there are groups of people that have the entire network in their hands. That’s extremely fragile – and not scalable.”[10.10] Why so many AI pilots still fail, what’s going wrong with both #technology and people, and the big problem with incentive and blame culture.“Pilots don’t fail because the underlying model is bad. They fail because the organizations are very good at protecting how decisions are currently made. Companies are saying they want AI – but only if nothing important changes.”“If all you’re doing is trying to determine what failed, why, and who’s to blame, you’ve missed the point.”[15.30] How businesses can incorporate new capabilities and integrate them into their existing #systems and #workflows, and use agentic AI to surface the need for critical decisions earlier when there’s more time and optionality.“Time is the one commodity you can’t earn back… Use the agent to surface those weak signals earlier – that’s when you still have options.”[21.17] From #dashboards and #excel to tribal knowledge in our workflows, how AI is exposing organizational debt, and what that means for teams.“You spend your time fighting the fires, and less time designing the new systems to prevent them.”[26.49] What does all of this mean for planners?“The best planners won’t get replaced – they should be promoted!”[30.43] Why cyber risk is now a supply chain problem, and how AI can help teams navigate it.“Your weakest supplier is the weakest point in your firewall.”[33.39] Why people want AI but don’t trust it, and why trust is built from predictability.“When humans make mistakes, over time, we call that judgment. It comes from experience – that’s a judgement call. But when AI makes that mistake, it’s scandalous.”“Trust isn’t perfection, it’s predictability.”[38.37] Tariq’s advice for how businesses can build trust in AI, prove predictability, and scale with confidence.Plus, Tariq Choudry tells us all about why AI pilots still fail, cyber risk, decisions over dashboards, & why AI will replace heroics, not humans.➡️ So tell us in the comments below, how could AI change the way your team handles unexpected problems?⮕ Follow along for more discussions in the #SupplyChainIndustry!⮕ Want to connect with Tariq Choudry? https://www.linkedin.com/in/tchoudry/⮕ For more on AWS, visit https://aws.amazon.com/
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Subscribe to Let’s Talk Supply Chain (LTSC): https://bit.ly/31Urilf
Work with Sarah Barnes-Humphrey: https://bit.ly/3obGNfU
Shop Supply Chain Merch: https://bit.ly/3ksInsH
LTSC Website: https://bit.ly/3bXc28M
LTSC LinkedIn: https://bit.ly/31PsdmS
LTSC Facebook: https://bit.ly/3wDtTLp
LTSC TikTok: https://bit.ly/3GOtDyv
LTSC Instagram: https://bit.ly/3dxuTrJ
LTSC Blog: https://bit.ly/3naZHV7
LTSC Clubhouse: https://bit.ly/3rNG3RJ
Sarah’s Facebook: https://bit.ly/2YCAidm
Sarah’s LinkedIn: https://bit.ly/3wDjZcW
Thoughts and Coffee: https://bit.ly/3ya9Ll6
Action Items with Dyci Sfregola: https://bit.ly/3JYsJzQ
No Bullshipping with Hope White: https://bit.ly/3IqJIKA
LogTech Live with Eric Johnson: https://bit.ly/3su34Jr
LTSC Asiapac: https://bit.ly/3bWAPtL
Blended (Diversity and Inclusion) Podcast: https://bit.ly/3oeciWN
Women In Supply Chain™ Podcast: https://bit.ly/31Fbsum
Women In Supply Chain™ Blog: https://bit.ly/3c1sxAQ
#SupplyChain #SupplyChainManagement #SCM #LogisticsManagement # # #](data:image/svg+xml;base64,PHN2ZyB4bWxucz0naHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmcnIHZpZXdCb3g9JzAgMCAwIDAnPjwvc3ZnPg== "LTSC Youtube 1")