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300: Halloween Special: Supply Chain Horror Stories!

300: Halloween Special: Supply Chain Horror Stories!

Oct 31, 2022

This episode features a panel of supply chain experts: Judd Marcelo (CMO, FarEye), Hope White (CEO, HD Drayage and Container Services), DC Sprague (CEO, Nugen Architects), and Eric Johnson (Technology Editor, Journal of Commerce). Each guest, also a host of their own supply chain show, draws from their unique experiences in logistics, drayage, and technology to share personal horror stories. Their anecdotes range from severe financial challenges and failed software implementations to navigating a federal customs sting, providing a diverse look at industry risks. Collectively, they emphasize the critical need for proactive crisis management, clear communication, and learning from both personal and historical failures.

300: Halloween Special: Supply Chain Horror Stories!


Halloween is a notoriously scary time, and what could be more spooky than hearing about some of the nightmares that have befallen supply chain professionals?

Join us for a panel discussion with some of the industry’s best and brightest as they share their scariest logistics stories.

You’ll hear more tales than just woes from suppliers who couldn’t deliver on time, warehouses that went up in flames, and shipments that were lost (or never even made it to their destination!).

This is sure to be a frightfully fun event – so don’t miss out on some of the nightmares that have befallen supply chain professionals first-hand.

05:56

Introduction to the guests Judd Marcello Hope White Dyci Sfregola Eric Johnston

08:50

Sharing of supply chain horror stories and personal experiences collected from various roles over the years.

10:01

Financial Nightmares Supplier relationships Maintaining cash flow Being a good human

“I say it as a bad boyfriend relationship at this point or a bad breakup. I don’t really want to hear anything else that you have to say, just me give me the stuff that you owe me and move on” -Hope
15:27

Sarah shares a sting operation horror story

18:10

Hope discusses how a guest on her show freaked her out

19:20

Dyci talks about software vendors & implementation nightmares One listener shares their horror story about software, too:

“My company had decided to switch software providers. They were so fed up with the old provider’s lack of updates and support. The new provider was supposed to be a life-saver. But it turned out to be a total mess. The implementation was chaotic and the supply chain was totally messed up. Orders were getting mixed up, shipments were being delivered late or not at all, and the customer service department was swamped with complaints. Worst of all, the company was hemorrhaging money as they tried to fix the mess. It seemed like nothing was going right. Maybe they should have just stuck with the old provider after all…”
22:10

Microsoft teams are stumping our team

22:56

Judd chats about emojis and the importance of knowing what they really mean

23:45

Eric discusses mistakes in journalism and owning up to them

27:25

Highway mishaps in Mustang, Oklahoma

30:04

Guests discuss what Halloween costume they would want to wear to work every day and why

36:05

A discussion about Supply Chain Digital’s Article on the 10 supply chain disasters in history 1990’s Hershey’s IT infrastructure Candy trends

Maybe that’s the [true] supply chain horror story—that we really haven’t learned anything from 1999.” -Sarah
41:30

Implementation Horror Stories Crisis mode Rushed timelines Complexity of implementation

41:55

Eric’s take on what joining the Let’s Talk Supply Chain™ family has meant to him & the future of Logtech Live

47:30

Favorite Halloween candy

50:40

Crisis Management Reacting to situations Problem-solving Contingency plans Managing Emotions Owning your mistakes

59:05

Wrapping up with the guests & final thoughts on what joining Let’s Talk Supply Chain™ has meant to them and the future of their live shows.

Resources & Links Mentioned

  • Needless to say, we had a blast recording this episode and hope you enjoy listening to it as much as we enjoyed making it! If you want to hear more tales of woe (or just learn from the collective experience of some amazing professionals), be sure to tune in every week.
  • Head over to our panelists’ social media pages (linked above)!
  • You can also connect with Sarah and keep up to date with the latest over on LinkedIn. Want to binge-watch supply chain solutions? Head over to our YouTube channel.
  • If you enjoyed this episode, why not check out our other collection of podcasts that can help you avoid any supply chain nightmare out there? We cover everything from DEI to drayage and technology to trucking.
  • And if you have any stories of your own that you’d like to share, reach out – we’re always looking for new content. In the meantime, happy Halloween!

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Halloween Special: Supply Chain Horror Stories! | Let's Talk Supply Chain™