Today I’m joined by Pallet Alliance, your single source for pallet program management.
Pallet Alliance is a strategic pallet management company that delivers procurement, logistics and pallet optimization solutions. With their holistic approach, Pallet Alliance aims to reduce your operational costs, streamline pallet spend and modernize the performance of your palletized program assets across your supply chain ecosystem.
Today Mary Casillo, Senior Vice President of Business Development, and Aubrey Galbraith, Technical Program Specialist, will be talking to me all about onsite audits and why they matter. We’ll be shining a light on how Pallet Alliance’s team brings real value through detailed onsite audits, uncovering inefficiencies, identifying opportunities, and tailoring solutions that go beyond the standard pallet.
Guest bios:
Mary Casillo, SVP Business Development. Leading Pallet Alliance’s business development, Mary’s expertise in supply-based procurement has been pivotal in fostering client relationships and propelling operational excellence. The organization thrives on a culture of innovation, where Mary’s role in identifying and nurturing new partnerships stands central. The team’s dedication to sustainable practices and innovation has led to the successful capture of new business opportunities. With competencies in social networking, Mary has contributed to enhancing client satisfaction and securing long-term partnerships, embodying a commitment to excellence within the industry’s evolving landscape.
Aubrey Galbraith, Technical Program Specialist. Aubrey is a skilled supply chain professional with experience in structural engineering, the development of packaging solutions and project management. Leveraging a deep understanding of technical design, Aubrey can ensure seamless execution from concept to completion. He values working closely with customers to create dynamic solutions that deliver cost savings, customized applications and supply chain integration. Aubrey graduated from Virginia Tech with a B.S. in Packaging Systems and Design Engineering.
IN THIS EPISODE WE DISCUSS:
[04.04] An introduction to Mary and Aubrey, their backgrounds, and roles at Pallet Alliance.
[07.30] An overview of Pallet Alliance – who they are, what they do, and how they help their customers.
[10.10] From cost to sustainability, the big challenges and opportunities for Pallet Alliance customers in the current landscape.
“We see organizations trying to find opportunities for cost-saving… especially because of tariffs.”
[12.37] How pallet optimization can make an impact, in light of these challenges and opportunities.
“When we’re talking about optimization, we’re not just talking about the pallets themselves. We’re talking about taking a holistic approach to manufacturing.”
[17.14] Onsite audits – what they can look like for a customer, how they can be used to create cost-effective and fit-for-purpose solutions, and align pallet programs across multiple locations.
“Onsite audits allow us to meet with a customer, understand their specific pain points, look at their specifications – and a lot of times we see these things don’t match.”
[21.20] The benefits of pallet and crate customization.
“Customization is very important for long-term efficiencies.”
“When we talk about total cost of ownership of pallets and crates, we’re not just talking about the product itself. We’re talking about the entire supply chain process that the pallet or crate interacts with. It’s a whole universe out there!”
[27.35] The ROI for pallet customization, the importance of figuring out your ‘why,’ and leveraging the science behind pallet redesign to develop the best solutions for cost, sustainability and efficiency.
“When you hear customization, you think expensive. But it’s an opportunity, it’s like solving a puzzle. Making savings and redesigns… so customers aren’t seeing an increase in cost or inefficiencies.”
“We use the wood science behind the decisions, and share the knowledge.”
[36.08] How smarter pallet designs can be key to a company’s sustainability initiatives.
“Redesign and sustainability go hand in hand.”
[39.16] Next steps: how you can request a free onsite audit from Pallet Alliance.
[41.38] What 2026 is going to look like for Pallet Alliance.
RESOURCES AND LINKS MENTIONED:
Head over to Pallet Alliance’s website now to find out more and discover how they could help you too. You can also connect with Pallet Alliance and keep up to date with the latest over on LinkedIn, YouTube, Facebook or X (Twitter) or you can connect with Mary or Aubrey on LinkedIn.
If you enjoyed this episode and want to hear more from Pallet Alliance, check out 482: Transform the Way Your Business Moves, with Pallet Alliance or Mary Casillo on Solving Problems and Building Advocacy.
Check out our other podcasts HERE.
